Safe Play at tp99

Responsible Gaming — Play Smart, Stay Safe

tp99 believes gaming should always be a source of entertainment, not harm. Discover the tools and guidance we provide to help every player in Bangladesh stay in control.

21+ Only. The tp99 platform is strictly for adults aged 21 and above. Gambling by anyone under 21 is strictly prohibited. If you are under 21, please leave this site immediately.

Responsible Gaming Tools

Self-Exclusion

Temporarily or permanently block your tp99 account when you need distance from gambling.

Deposit Limits

Set daily, weekly or monthly deposit caps to keep your spending within a healthy budget.

Time-Out

Take a break from 24 hours up to 6 weeks to refresh your perspective on gaming.

Session Reminders

Get automatic alerts after a set play duration so you always know how long you have been gaming.

Account Lock

Instantly lock your tp99 account via support if you need immediate distance from gambling.

Support Access

Our support team is available around the clock to help you access the right resources.

Our Commitment to Responsible Gaming

At tp99, responsible gaming is not an afterthought — it is built into everything we do. We operate Bangladesh's trusted online gaming platform with a firm belief that every player deserves a safe, fair and transparent experience. That means providing practical tools to help you manage your activity, being honest about the risks involved in gambling, and making it straightforward to seek help when it is needed.

We understand that for the vast majority of players, gaming on tp99 is an enjoyable pastime — following cricket, experiencing live casino action or trying the latest slots. But we also recognise that for a small number of individuals, gambling can become a problem. tp99 takes that reality seriously, which is why we invest in the tools, processes and support channels described on this page.

tp99 will never encourage players to chase losses, increase bets beyond their comfort level, or continue playing after choosing to stop. If you ever receive a message from tp99 that crosses this line, please report it to our support team immediately.

Age Verification — 21+ Only

tp99 enforces a strict 21+ age policy across every product on the platform — sports betting, live casino, slots, crash games and all other categories. This policy is non-negotiable and applies equally to all players regardless of deposit size or play frequency.

During account registration and KYC verification, tp99 may request the following documents to confirm you are aged 21 or above:

  • National Identity Card (NID) issued by the Bangladesh Election Commission, showing date of birth.
  • Valid Bangladeshi passport showing the photograph and personal details page.
  • Bangladesh driving licence issued by the Bangladesh Road Transport Authority (BRTA).
If tp99 has reasonable grounds to believe a player may be under 21, the account will be suspended pending verification. Any funds deposited by a player found to be underage will be returned and the account permanently closed.

Deposit Limits — Stay in Control of Your Budget

Deposit limits are one of the most practical responsible gaming tools at tp99. Setting a limit means you decide in advance exactly how much you are comfortable depositing over a given period — and tp99 enforces that cap automatically so you never accidentally exceed your own budget.

Choose Your Limit Period

Daily limits reset every 24 hours, weekly every 7 days, and monthly every 30 days. Choose the period that best fits your habits.

Set Your Amount

Enter the maximum BDT amount you wish to deposit within your chosen period. Once set, the cap is applied immediately and cannot be raised for 24 hours to prevent impulsive changes.

Contact Support to Apply

To set, adjust or remove a deposit limit, email the tp99 support team. Reductions take effect immediately; increases take effect only after a 24-hour cooling-off period.

tp99 recommends reviewing your deposit limit periodically — especially after a significant life change such as a shift in income or a new financial commitment. A limit that worked well six months ago may no longer reflect your current situation.

Time-Out and Self-Exclusion

Sometimes the most responsible thing a player can do is step back. tp99 offers two levels of account break: a short-term time-out for players who want a temporary pause, and a longer-term self-exclusion for players who feel gambling is seriously affecting their life.

Short-Term Time-Out

A time-out suspends your tp99 account for a period you choose: 24 hours, 48 hours, 1 week, 2 weeks or up to 6 weeks. During a time-out you cannot log in, deposit or place bets. Time-outs cannot be ended early — the full period must pass before reactivation.

Long-Term Self-Exclusion

Self-exclusion closes your tp99 account for a minimum of 6 months, with options of 1, 2 or 3 years, or permanent exclusion. Once active, tp99 will not send promotional communications and will take all reasonable steps to prevent you from opening a new account during the exclusion period.

How to Request a Break

Email tp99 support at [email protected], clearly state whether you want a time-out or self-exclusion and specify the duration. The support team will action your request within 24 hours. For urgent cases, mark your message accordingly and the team will prioritise it.

A self-exclusion, once confirmed, cannot be reversed before the minimum exclusion period has elapsed. This mechanism protects you — if you are in a vulnerable state when you request exclusion, the decision should not be undone impulsively the following day.

Warning Signs of Problem Gambling

Recognising early warning signs is the first step toward regaining control. The following patterns may indicate that gambling is shifting from entertainment to a problem. If several apply to you, we strongly encourage you to use tp99's responsible gaming tools or contact our support team.

Spending more money or time gambling than you originally intended, and finding it hard to stop once you start.
Chasing losses — continuing to play after losing in an attempt to win back money already lost.
Borrowing money from family or friends, or taking out loans, to fund gambling activity.
Neglecting work, study, family responsibilities or personal health due to time or money spent on gambling.
Feeling restless or anxious when not gambling, or using gambling to escape stress, depression or personal difficulties.
Hiding gambling activity from family or friends, or lying about how much time or money you spend on gaming.
If you recognise any of these signs in yourself or someone you know, please do not wait. Reach out to tp99 support or a qualified counselling service. Early action makes a significant difference.

Tips for Healthy and Enjoyable Gaming

The following habits help keep gaming a positive experience for the vast majority of tp99 players across Bangladesh. They are not rigid rules — they are practices that experienced, responsible players naturally adopt over time.

  • Set a strict entertainment budget before you play. Decide how much you are comfortable losing — because there is always a chance of losing — and treat that amount as the cost of entertainment, not an investment.
  • Never use money you cannot afford to lose. Rent, utility bills, grocery funds or family savings should never be used for gambling under any circumstances.
  • Take regular breaks during your gaming session. Stand up, stretch, drink some water. A short physical break resets your mental state and helps you make clearer decisions about whether to continue playing.
  • Do not gamble when emotionally vulnerable — after an argument, during financial stress, when tired, or after drinking. Emotional states impair judgment and lead to poor decisions.
  • Keep gaming in perspective. tp99 offers cricket betting, live casino, slots and more as entertainment options. If a session is not going your way, it is perfectly fine to close the app and return another day.
  • Talk openly with someone you trust about your gaming. Keeping gambling completely secret is one of the earliest warning signs of a developing problem. Open conversations with family or friends provide a natural check on behaviour.
Remember: the house always has a statistical edge in casino games. Winning streaks are exciting but are not a sign that you have found a guaranteed strategy. Outcomes in casino games and sports betting are never certain. Play for fun, not for income.

Protecting Vulnerable Players

tp99 is aware that some players may be in a particularly vulnerable situation — facing financial hardship, dealing with mental health challenges or going through a personal crisis. We take extra care to ensure our platform does not make those situations worse. Our support team is trained to recognise distress signals in player communications and to respond with sensitivity, directing players toward appropriate help rather than promotional content.

If you are a family member or friend concerned about someone's gambling on tp99, you may contact our support team to discuss the situation confidentially. We will not disclose account information without the account holder's consent, but we can provide guidance on the options available and the steps you can take to help.

Get Help — You Are Not Alone

If you feel gambling is causing you harm — financially, emotionally or in your relationships — please reach out. There is no shame in asking for help, and the sooner you do, the easier it is to regain balance. The tp99 support team is your first point of contact, and we also encourage you to seek guidance from qualified counselling professionals if you need more structured support.

Contact tp99 Responsible Gaming Support

Our support team is available around the clock. Write to us explaining your situation and we will respond promptly with the appropriate next steps — whether applying a deposit limit, initiating a time-out, processing a self-exclusion, or simply talking through your concerns. Email us at:

[email protected]
If you or someone close to you is experiencing a mental health crisis or thoughts of self-harm linked to gambling problems, please contact a qualified mental health professional or your nearest hospital immediately. tp99 support is not a substitute for professional medical or psychological care.

Play Responsibly with tp99

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